Jaron was thank God the I’m compelled to share my experience with The Ritz Recovery because what they advertise is dangerously misleading, and my health was put at risk.
While they promote a clean, luxurious environment, I witnessed and experienced contamination issues that could easily make residents sick. Common areas and rooms were not properly sanitized, and protocols around hygiene felt lax at best. This disregard for cleanliness in a recovery setting is not just negligent — it’s hazardous.
I personally faced conditions that compromised my wellbeing, and staff appeared indifferent to these serious health risks. Instead of addressing concerns, the facility seemed more focused on image and profit than on maintaining a safe, sterile space for healing.
This is a place where you could easily catch infections or other illnesses due to their poor hygiene standards. For anyone prioritizing their health and recovery, I strongly advise looking elsewhere.
The Ritz Recovery’s marketing may paint a picture of luxury and safety, but the reality is a concerning risk to your physical health.
What a great place for a reset. When I needed a healthy happy place to restart the new year away from daily wine this place did it for me. Two beautiful homes with private chefs. Amazing sweet staff like Jasmine, JP, Tatiana, Mike and Heather. Group and individual session by day. Meetings and outings by night and weekends. I loved that I could have my phone and computer after the first week. Ani the therapist here is amazing! Thank you Hike and Seina for creating this healing space to recover from stress.
Ritz Recovery is a challenging place, and that is just what I needed. I felt tested (in just the right ways) in every part of my recovery. Hike, Trish, Mike, and Sina were always sooo patient with me, even though it took me weeks to actually make it to treatment. Sina had to have thought I was the worst and craziest client ever! Trish is one of the most understanding and caring people on Earth, but, as she should be, she is uncompromising and determined. And, don’t think you will get away with never seeing the people you spoke with over the phone again, they are standing behind their beliefs in good treatment right there at the houses. So, be nice, you will see them again. They continued to support me through treatment and after. The calls and text from everyone at Ritz to check on me after graduation have been very assuring.
Lyndsey greeted me at the airport with a large smile and tender heart. Nothing fazes her, and she is sure to find the right solution for any stumbling blocks that come up. Oh, did I have some obstacles for her! Rae and Shant got to see my “addiction attitude” right from admit, and they succeeded in getting through to my true self. Shant was not only a leader, he was always someone trusted and could talk to. At night, Tyler brought the same gentle perspective with his tremendous composure. No matter how many times I woke with crazy demands, he was a gracious site to see.
The staff at Ritz are the best support team one could have! Beau, with his witfully antics that made me laugh, but also made me think. Becca always making sure everything was running as smoothly as possible with a firm character and gentle heart. Noah with his laid-back approach to helping you, without you knowing. Theo is intelligent, he brought his treatment knowledge to the forefront of my treatment. Heather's enthusiastic attitude toward her job truly shows how much she cares. Tiffany always brought good feelings to my soul with her energetic take on life. Rafael gets it done when it needs to get done. He doesn’t mess with your addition frame of mind but keeps you straight, until you sprout wings with clean wits. Elle and Jonathan are new, but I have no worries that they are being trained by the right people. Speaking with them always soothed my days. Nicole works around the clock to make sure your medical needs are met. Ani really makes you think and helps you dig deep into the factors that kept bringing me into treatment.
Expect to gain a few…No, a lot of weight while at Ritz. Steve and Joanna are the best chefs of any facility I have been to. Joanna brings her heritage and love to meals. Steve worked diligently to make sure what he put on my plate was not only delicious, but no less what he would gladly serve himself. You could see the pride in his eyes every time he made someone smile by way of their taste buds. Gotta put a shout out to Gabi, she made sure to give me a smile every time she spoke. She is a bright spirit in the house.
Brianna worked relentlessly to make sure I had everything I needed while at Ritz. She took care of appointments, discharge plans, and any other up-surd need I had. Some people need help with court and money aspects in their lives. She always fought tooth and nail to make sure they got everything they needed. I wish I could see the way she makes the person on the other side of a phone melt in their chairs giving into her demands. Brianna never disappoints.
I did a lot of research before choosing Ritz. This was time well spent. While there were hiccups while there, both theirs and mine, everything was quickly resolved with ensuing rewards for all of us. If for some reason I needed to return to treatment, I would definitely go directly back to Ritz. Although, with the great treatment, I have no reason to return. I notably miss everyone and everything there. Take my word for it, if you or a family member needs treatment, this is the trustworthy and competent place to be.
Coming into ritz i was scared and felt out of place. As soon as i entered the doors, they welcomed me into the place and made sure i was comfortable. Usually when i go into a place the intake is a long & draining process. Ashlie made everything go smooth & efficiently. As far as the other staff, id like to recognize Rafa and Beka for always making sure i woke up for the first group with enough time to do my self-care routine. Starting my day off seeing their great energy is the best way to start my days during recovery, especially coming in being a hater of the mornings. The lead tech Heather made sure my days here were unique to my personal recovery. She made me feel seen & cared for. She holds her head high, a great example of a woman that i insipre to be. The higher up’s, JP, DMRafa, and Cena are great leaders and also create a safe and friendly environment while also making sure they stick to their guidelines. This is the best next step in my recovery and i thank all the staff for everything they do & have done. If i come back, its as staff cause they are the stepping stones to sobriety!!
My 30-day experience at Ritz Recovery was nothing short of transformative. From the moment I arrived, the staff's genuine care and compassion created a safe, supportive environment that made all the difference. Their professionalism, paired with heartfelt encouragement, guided me through every step of my recovery journey. The program was thoughtfully designed, addressing both physical and emotional healing, which truly changed my life. I left feeling empowered, renewed, and equipped with tools for lasting sobriety. The staff’s unwavering dedication and warmth made Ritz Recovery a beacon of hope. Highly recommend to anyone seeking a life-changing recovery experience.